TERMS & PRIVACY

Terms & Conditions

By accessing and using this website, you agree to comply with and be bound by the following terms
and conditions. These terms apply to all visitors, users, and customers.

Orders & Payment

All prices are listed in AUD. Orders are processed upon payment confirmation. We reserve the right to refuse or cancel any order
due to pricing errors, product availability, or suspected fraud.

Shipping & Delivery

Standard delivery within Australia takes approximately 3–5 business days. A flat-rate delivery fee of $9 
applies to all orders. We are not responsible for delivery delays caused by third-party couriers.

Returns & Exchanges, Refunds

We do not offer refunds. For change-of-mind returns, store credit will be issued in the form of a gift card. To qualify, returned items must be:
– Unopened
– Unworn and unused
– In original packaging
All full-priced items approved for return are eligible for store credit only.

Faulty Items

Faulty items must be reported within 7 days of delivery. If the item is confirmed to be damaged or faulty after review, a replacement will be issued.
We reserve the right to refuse returns if damage is found to be caused by improper use, such as the use of pins, steamers, or other non-manufacturer-related issues.

Intellectual Property

All content on this website, including images, text, and graphics, is the property of HANA’S BOUTIQUE and may not be used or reproduced without written permission.

Policy Updates

We reserve the right to modify these terms at any time without prior notice. Continued use of the website constitutes acceptance of any changes.

Privacy Policy

We value your privacy and are committed to protecting your personal information.

Information Collection

We collect personal data such as your name, email, address, and payment details solely for the purpose of processing orders and improving your experience.

Use of Information

Your information is used to:

  • Process and ship orders

  • Provide customer support

  • Send order updates and promotions (only if you opt in)

Third-Party Services

We do not sell or share your personal data with third parties, except as required to process payments or fulfil orders through secure platforms.

Security

We use industry-standard encryption and secure payment gateways to protect your information.